FAQ

What is TrendCart?

TrendCart is a multi-category online shopping platform offering a wide range of high-quality products, including fashion, electronics, home essentials, beauty products, accessories, and much more—all in one place.

How can I place an order?

Simply browse our products, add your desired items to the cart, proceed to checkout, enter your shipping details, choose your preferred payment method, and confirm your order.

What payment methods do you accept?

We accept secure online payments through major credit/debit cards, UPI, net banking, digital wallets, and other trusted payment gateways.

Is my payment information secure?

Yes. Your payment information is encrypted and processed through secure payment gateways to ensure complete protection of your personal and financial data.

How long does shipping take?

Delivery times vary depending on your location. Most orders are delivered within 3–10 business days after they are processed.

Can I track my order?

Yes. Once your order is shipped, you will receive a tracking number and shipping details via email or SMS to monitor your delivery.

Do you offer free shipping?

We may offer free shipping on selected products or orders above a specified value. Promotional offers may vary from time to time.

What is your return policy?

If you receive a damaged, defective, or incorrect item, you may request a return or replacement according to our Return & Refund Policy.

Can I cancel my order?

Orders can be cancelled before they are shipped. Once dispatched, cancellation may not be possible.

How do I request a refund?

After your returned product is inspected and approved, your refund will be processed to your original payment method within the applicable processing period.

Do I need an account to shop?

No. You can shop as a guest, but creating an account allows you to track orders, save addresses, and enjoy a faster checkout experience.